Refund Policy

Last updated: 20 July 2026

1. The short version

Six books are free to read in full, and every other book opens its first chapter, so you can judge the writing before you pay anything. Because of that we do not run a blanket money-back guarantee. If something has gone wrong with your purchase, write to us and we will sort it out.

2. What is not refundable

• Renewal payments after your first billing period. To avoid a renewal charge, cancel from your account page before the period ends; you keep access until then.
• Pro-rata refunds for the unused part of a billing period. Cancelling stops future charges but does not refund the current period.

Six foundational books are free to read without payment, so there is nothing to refund for those.

3. How to request a refund

Email team@vizuara.com from the address on your account. Include the word "refund" and, if you have it handy, your payment reference from the Stripe receipt. We aim to confirm every request within two business days.

4. How refunds are paid

Refunds are issued through Stripe to your original payment method. Once approved, the money typically reaches you within 5 to 7 business days, depending on your bank or card issuer. Your access to the library ends when the refund is issued.

5. Questions

Anything unclear, write to team@vizuara.com. See also our Terms of Service and Privacy Policy.